Nutra & supplements

Approvals that keep recurring revenue compounding.

Acquiring for supplements, weight-loss, anti-aging, and continuity-of-supply nutra brands.

Overview

Built specifically for Nutraceuticals.

Continuity nutra brands live or die by their retention curve. Our MID strategy is built around it: smart cascading retries, dunning intelligence, and chargeback rails that protect the LTV you've worked for.

What's included

  • Dedicated nutra MIDs
  • Smart subscription retries
  • Card account updater
  • Pre-dispute alerts
  • Refund-policy compliance checks
  • Affiliate payout rails

Underwriting documents

  • Certificate of incorporation & shareholding structure
  • Government-issued ID for all UBOs (≥ 25%)
  • Proof of address (last 3 months) for all UBOs
  • Processing statements (last 6 months, if applicable)
  • Bank statements (last 3 months)
  • Website with full T&Cs, privacy and refund policy
  • FDA / FSA registration
  • Product COA samples
  • Continuity terms (clearly disclosed)

A closer look

How acquiring works for Nutraceuticals.

Continuity is a contract

Nutra brands with monthly continuity face per-renewal chargeback exposure. Our underwriting requires clear pre-checkout disclosure, double-opt-in for the renewal, and a one-click cancellation flow — practices that not only satisfy FTC ROSCA but materially reduce dispute volume.

Marketing claim review

Our compliance team reviews your funnel and product copy at onboarding for FTC and EFSA red flags. We flag risky language before it triggers a Mastercard Excessive Chargeback intervention.

Account updater and dunning

Card account updater catches ~14% of expiring or reissued cards before renewal failure; our BIN-aware dunning recovers another 18% of failed attempts on average across the nutra portfolio.

Banking partners

Specialist nutra acquirers in the EEA, UK and US, with secondary placement options for offshore-domiciled merchants.

Regulatory backdrop

FTC ROSCA in the US; EFSA health claims regulation in the EU; FSA in the UK; ANVISA in Brazil. Mastercard subscription-billing rules (effective 2022) apply.

From application to first transaction

A predictable timeline, communicated weekly.

Day 0

Application

Submit your application via our secure portal. A named risk officer is assigned within four working hours.

Day 1–3

Documentary review

We pre-screen your documents, surface gaps early and request only what's missing — no document fishing expeditions.

Day 3–10

Underwriting

Our risk committee reviews your file: corporate, financial, compliance and operational. Pricing is calibrated to the evidence.

Day 10–18

Bank placement

We negotiate placement with acquiring partners best matched to your geography, vertical and volume. MIDs are provisioned in parallel.

Day 18+

Integration & go-live

Sandbox keys on day one of placement. A dedicated integration engineer pairs with your team until first live transaction.

Portfolio KPIs

What our merchants see in their first ninety days.

+18%
Average approval uplift

vs. prior processor, first 90 days

0.42%
Chargeback ratio under management

blended across portfolio

99.97%
Settlement reliability

files delivered on schedule

100%
Refund automation

merchant-initiated, T+0 in dashboard

Questions specific to Nutraceuticals

Frequently asked.

Do I need a US entity to accept US cards?

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No, but a US-domiciled MID typically prices better than offshore for US-issued cards. We frequently structure a US entity alongside the trading entity.

What about free-trial offers?

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Free-trial-to-paid funnels require explicit, clear pre-charge disclosure under FTC ROSCA. We will not place a free-trial funnel that doesn't meet the standard.

Can I add card-on-file upsells?

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Yes, with appropriate consent capture at the point of sale and clearly disclosed terms.

Ready when you are

Begin a private conversation with our underwriting team.